Any experience with Ooma vs magicJack phone service?

[Edwin Kraft]

Does anyone have experience using Ooma Voip phone service here in Panama?  We have had magicJack, but have been unable to renew with them in spite of multiple attempts.  Before switching over to Ooma, we would like to know if anyone has experience - good or bad - with Ooma.

Thanks,

Ed and Ginny Kraft

[Dennis Nutting]

I had magic jack and have switched to Ooma -- it is a much better quality service. My calls are significantly improved with using Ooma! I switched to it based on a friend's recommendation and am glad I did.

[Susan Goch]

I have also been unable to renew with no explanation. Did you get an explanation?

[Edwin Kraft]

I tried their "On-line chat" three times.  Each time the person (by the grammar, probably in Mumbai) said they were submitting it to the review department and I would get an email with resolution; nothing ever happened.  You are the third person with this same problem here.  I also sent an email today to the supposed founder of magicJack but have not received a reply yet.  I have had some good reports on Ooma, so will probably be switching; you can port your magicJack phone number over to Ooma.  Good Luck.  Ed

[Goodbye San Diego]

I need to get my glasses checked. 

I was sure you said "if anyone has experience - good or bad - with Obama".

[Deborah]

I think there is a prior discussion that points out that you cannot renew from a Panamanian IP address; you have to do it while in the US or via a VPN that has a US IP address...if you're otherwise happy with Magic Jack, you might try searching for that discussion.

[Susan Goch]

Thanks Deborah. I had Claro previously and I couldn't get UStvnow because the Claro IP is US based. I switched to Planet telecom and now I have UStvnow but no Magic Jack.

[David & Suzi Peel]

We just renewed MagicJack today using a VPN that has a US IP address.  No problem.