For the residents and visitors of Boquete Panama
I would just go to a different hotel. I have been denied the hotel discount. They told me that the price of the room was a promotional price. I do not do business with these hotels.
ACODECO is the government office in charge of investigating alleged violations of consumer laws. It is bureaucratic and cumbersome, however, and would require a translator at the very least. There is an office in David if you choose to pursue this.
ACODECO is worthless. One can spend a lot of time for nothing.
Many people presume things. And many people like woody get testy right before a big move.